P&G and Me

The guys at P&G did it again.

As it happens, I am a loyal P&G customer. Not only I use their products that are in the market in Indonesia, but I also use their products that I personally need to import. Like the Pert shampoo that I cant get in Indonesia or in The Netherlands, each time I need to import it from the USA or I buy it whenever I find it abroad. So, you see how loyal I am for their brands.

Alas, the feeling is not mutual.

They always managed to get me hooked on something, and then acting unavailable. I swear I think P&G is a male.

My newest and biggest pet peeve is about their sanitary napkin. Back in the Netherlands I only used Always. The normal with wing variant to be precise. I've tried other brands but I am allergic to them. After years of problem free, several years ago P&G Holland decided not to sell them in Holland anymore. I called up their customer service, and was told that they still carry them (it said the same thing in their website), but couldnt tell me which supermarket/pharmacy/shop carry them. After searching up and down the land with a little help of my friends across Holland, we still couldnt find Always normal, let alone the one with wings! I called those big supermarkets chain and was told that they did carry it anymore.

So, I tried contacting the Brand Manager of Always in Rotterdam to ask where I still could get them in the country, but was told by the receptionist that only big buyers could talk to the manager, and I have to talk to the customer service eventho I told her my predicament. I called customer service again, pleading for them to get me some information about its where about. I was told my option is to use the ultra variant which I hate. Long story.

Not giving up, I tried to contact that Brand Manager again pretending to be a big buyer. Just my luck, the same receptionist answered my call and recognized my voice. She started to rant about my lying as a big buyer. I was really pissed with her because as a woman, she, of all people, should be able to relate to my problem and help me to get some solution.

My savior was a German online supermarket Schlecker that also services the Netherlands. Since then every a couple of months I'd be ordering bulk of sanitary napkins all the way from Germany! No thanks to P&G Holland.

Before I went to Indonesia, my BFF also supplied me with some from the USA, just in case. Sure enough, I couldnt find them in most of Indonesian supermarket, and if I did it's very expensive. To my relief, I still could find Whisper, also by P&G, that I used to use before moving to lowland. However, it didnt last long. I've been coming home empty handed for the last month looking for Whisper at supermarkets around Jakarta. I still have some left, but I need to get some new ones ASAP.

See, the P&G did it again.